Koio is a luxury sneaker brand known for its blend of high-quality craftsmanship and modern design. Handcrafted in Italy by skilled artisans, Koio sneakers are made using premium materials such as Italian leather and suede. Koio sneakers have gained popularity for their versatility, appealing to those seeking a refined yet casual footwear option. In this blog, read the Koio shipping and return policies to know more about the brands’ commitment to their customers. 

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Koio Shipping Policy

  • Shipping options: Express (2–3 business days, $20 for orders made before 1:00 PM ET) and Standard (3-5 business days, free for domestic purchases) at Koio.
  • Orders are shipped from stores in NYC and LA, or occasionally from a warehouse in Langhorne, PA.
  • Tracking: After receiving an email from Koio with a tracking number for your cargo, wait 24 to 48 hours for the tracking to refresh. 
  • Shipment to other countries is offered; Delivery times differ depending on the area computed and applied taxes and tariffs at the point of sale
  • Taxes and duties: Sales tax is applied in areas where Koio has storefronts; all applicable taxes and duties are applied for international orders at the time of checkout; no refunds are given; foreign transaction fees may be incurred by certain banks, for which Koio is not liable.
  • However, if you’re a student then you can use the Koio.co Student Discount code and buy sneakers at a discounted price, for Koio.co Student Discount code check OffOnShoes site. Learn More

Koio Return Policy

Exchange Policy:
One free exchange per order, with standard and instant exchange options available. Pre-paid labels are provided for both options and final sale Koio items non-returnable and non-exchangeable.

Return Policy:
Returns are accepted within 14 days of delivery for unworn and unaltered Koio items. Returns are processed at Koio for the original payment method or store credit within 5 days of receipt. Final sale Koio items are non-returnable; sale items are eligible for store credit or exchange only. Koio products must be returned with original packaging and accessories; altered or worn items are not accepted. Koio doesn’t refund the original shipping costs. Learn More


Koio's shipping and return policies reflect their commitment to providing high-quality, stylish sneakers with excellent customer service. With options like Express and Standard shipping, tracking provided, and international shipping available, Koio ensures a smooth delivery process. Koio's dedication to customer satisfaction is evident in its transparent and accommodating policies, making it a top choice for luxury sneaker enthusiasts. Koio.co Student Discount code check OffOnShoes site.