Totes, a brand synonymous with comfortable and stylish footwear, caters to every step of your day. But before you slip into a new pair of Totes sandals, boots, or shoes, let's navigate the world of Totes' shipping and return policies, ensuring a smooth and worry-free experience.

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Totes Shipping Policy:

  • Domestic  Shipping: Totes prioritizes getting your footwear to you quickly within the USA. Shipping costs and timeframes can vary depending on the service you choose:
  • Standard Shipping: This is the most economical option, with delivery times typically ranging from 3-5 business days.
  • Expedited Shipping: Need your Totes even faster? Upgraded shipping options are available for an additional cost, potentially getting your shoes to you within 1-2 business days.
  • International Shipping: Totes currently doesn't offer international shipping directly through their website. However, there might be authorized retailers in your region who can fulfill your order. Learn More

Totes Return Policy:

  • 60-Day Window: Totes offers a generous 60-day return window for most unworn and unwashed items in their original packaging. This flexibility allows you to ensure a perfect fit and style for your needs.
  • Initiating the Return: Totes utilizes a simple online return portal. Follow the prompts and provide the necessary details to start your return process.
  • Return Costs & Methods: You'll generally be responsible for the return shipping costs. Totes offer a pre-paid return label option for a fee, or you can choose your preferred return method.
  • Refunds & Exchanges: Once your returned item is received and inspected, expect your refund within 7-10 business days. Exchanges work similarly, allowing you to swap for the perfect size or style. Learn More

Few Tips:

  • Totes provide detailed size charts for their footwear. Utilize these resources to ensure you choose the right fit, minimizing the need for returns.
  • Pay close attention to details like intended use, material type, and any special features. This ensures you get the right Totes footwear for your specific needs.
  • Their friendly team is there to assist you! Don't hesitate to ask any questions or concerns regarding sizing, product features, or the return process.

Conclusion:

By understanding Totes' transparent shipping and return policies, navigating their website, and considering these helpful tips, you can confidently explore their wide selection of footwear. 
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